Policies & Legal
Clear information about how AI1Group and AI1Host operate, protect data and support customers.
Clear policies. No surprise trapdoors.
Select a policy below. Each page uses the same structure, update date and contact details.
Privacy Policy
How personal data is collected, used, shared and protected.
Read policyCookie Policy
Cookies, similar technologies and preference controls.
Read policyTerms & Conditions
General terms for websites, orders and services.
Read policyWebsite Disclaimer
Limits applying to general website information.
Read policyAccessibility Statement
Our approach to accessible and inclusive websites.
Read policyAcceptable Use Policy
Rules protecting customers, infrastructure and the internet.
Read policySupport Policy
What standard self-managed hosting support includes.
Read policySupport Policy & Service Levels
Priorities, initial response targets and availability.
Read policyData Retention Policy
How long records are kept and how they are disposed of.
Read policyQuestions?
For general enquiries email